1. Scope

This policy explains how LAARKA OVERSEAS PRIVATE LIMITED processes, ships, and delivers B2B orders placed or arranged through www.laarkaoverseas.com, both domestically and internationally.

2. Order Processing Time

Orders are generally processed and prepared for dispatch within 15–45 days after payment confirmation, subject to product availability, order quantity, packaging, documentation, regulatory requirements, and the commercial terms agreed with the buyer. Orders are not shipped on weekends or public holidays. You will receive a confirmation once your order has been dispatched.

3. Shipping Destinations

We ship worldwide. Some destinations may be restricted due to carrier limitations, regulatory requirements, import or export restrictions, sanctions, trade controls, or product-specific requirements.

4. Shipping Methods, Carriers & Costs

Available shipping methods include Air Freight, Sea Freight, International Courier / Express, and Road Freight where applicable. Shipping costs are quoted separately or included in the commercial quotation depending on the agreed Incoterm, destination, weight, volume, shipment dimensions, and shipping method. Indicative options:

Method	Estimated Transit Time	Cost
Air Freight	5–15 business days	As quoted
International Courier / Express	3–10 business days	As quoted
Sea Freight / Road Freight where applicable	15–45+ days (route dependent)	As quoted

5. Estimated Delivery Times

Delivery estimates are provided in good faith but are not guaranteed. Transit times exclude order-processing time and may be affected by customs clearance, carrier delays, weather, and circumstances beyond our control.

6. Customs, Duties, Taxes & Import Charges (International Orders)

For international shipments, the recipient is the importer of record and is responsible for all customs duties, import taxes, tariffs, brokerage, and clearance fees imposed by the destination country. These charges are not included in the product price or shipping cost and are collected by the carrier or customs authority. We recommend checking your country’s import rules before ordering. Refusal to pay such charges, or refusal of delivery, may result in the parcel being returned or destroyed, and associated costs may be deducted from any refund.

7. Incoterms & Risk of Loss

Unless otherwise agreed in writing, shipments may be made on EXW, FOB, CFR, or CIF terms, as specified in the applicable quotation, Proforma Invoice, Sales Order, or contract. Title and risk of loss pass to you in accordance with the agreed Incoterms and the applicable commercial documents.

8. Order Tracking

Where available and applicable, shipment tracking or shipping documents such as courier tracking details, Air Waybill (AWB), Bill of Lading (BL), or other relevant transport documents will be provided once the order has shipped. Tracking visibility and update timing depend on the carrier and shipping method.

9. Delays

We are not liable for delays caused by carriers, customs inspections, incorrect address details, force majeure events, or other circumstances beyond our reasonable control.

10. Failed Delivery & Incorrect Address

Please ensure your delivery details are accurate. We are not responsible for orders shipped to an incorrectly supplied address. Re-shipping costs for returned or undeliverable parcels caused by incorrect details are the customer’s responsibility.

11. Lost or Damaged in Transit

If your order arrives with visible transit damage, please notify us immediately and, where reasonably possible, within 48 hours of delivery. Other loss or damage claims should be reported to info@laarkaoverseas.com within 7 days so we can investigate with the carrier, freight forwarder, insurer, or other relevant party and arrange an appropriate resolution, subject to the applicable carrier, insurance, Incoterm, and contractual conditions.

12. Restricted & Prohibited Items

Certain products cannot be shipped to certain destinations due to export controls, import restrictions, or carrier policies. We reserve the right to cancel and refund any order that cannot be lawfully shipped to the requested destination.

Contact Us

If you have any questions about this Shipping & Delivery Policy, please contact us:

Company: LAARKA OVERSEAS PRIVATE LIMITED

Address: 1406 A1, Trinity Paradise, SR No. 29, H No. 37/2, Diwa, Thane, Maharashtra – 400612, India

Email: info@laarkaoverseas.com

Phone: +91 8591934677

Website: www.laarkaoverseas.com

Legal Notice This document is a general-purpose template provided for informational convenience only. It does not constitute legal advice and is not a substitute for advice from a qualified lawyer. Laws differ by country, state, and industry and change over time. You are responsible for reviewing, adapting, and where necessary having this document professionally reviewed to ensure it complies with the laws applicable to your business and the regions in which you sell. No warranty is given as to its completeness, accuracy, or suitability for any particular purpose.